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Home » Open Source Solutions » Sugar CRM » SugarCRM & ASTERISK

SugarCRM & ASTERISK

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Sugar NoteIn

SugarCRM Integration with Asterisk PBX This nice little application is a fine piece of open source software for use SugarCRM in the office to track leads. Sugar NoteIn* is an open-source module for sugarCRM wich provides a VoIP integration with Asterisk. Modulis provides, with Sugar NoteIn*, an original solution to help you to save time and be more efficient when you receive a phone call. For an incoming or outgoing call, this module provides a quick notepad and a detailed view of your sugarCRM contact. This module makes the accessibility to your CRM easier and optimizes your resources and time while using your CRM.

Download : http://www.modulis-voip.com/en/sugar-notein/download/
Installation how to : http://www.modulis-voip.com/en/sugar-notein/server-installation/

Liz

Liz is a full featured Asterisk plugin for SugarCRM 5 and up. It will handle both incoming and outgoing calls. With the manegement of multiple incoming calls, call transferring and call logging this is a revolutionairy Asterisk plug-in.

Asterisk VoiceRD Integration

The Asterisk VoiceRD Integration patch enables outbound dialing from SugarCRM through an Asterisk or Novacoast VoiceRD server. Asterisk Int.PRO 1.0 is now available at http://www.voicerd.com/products.php

sugarlookup

Automatic logging of all incomming calls from Asterisk. This is a perl script that logs all incomming calls to the calls table in sugarcrm/info@hand. The script has been running since june 2006 on our helpdesk and has so far logged 3188 calls.